Terms of use
1. Provider and scope
These terms apply to your use of AppReviewX. The provider is Tobias Goral, Carrer Fastenrath 176, 08032 Barcelona, Spain, email info@appreviewx.com. The service is aimed at developers and businesses that have published or test apps. Deviating terms do not apply, even if we do not expressly object to them.
2. Service
AppReviewX brokers the exchange of private, structured feedback between app developers, provides test groups and testing packs, and offers messages, profiles and a balance (credits). We do not review users' apps and do not guarantee the amount, quality or speed of feedback or any particular outcome in the app stores. We may develop or change the service or discontinue individual features where this is reasonable for users.
3. Account
You must be of legal age, give true information and keep your credentials secret. One account per person is allowed. Actions involving credits require a confirmed email address. You are responsible for everything done through your account unless you report misuse.
4. Credits and payment
One credit pays for one feedback on your app. New accounts start with 0 credits. You earn credits by writing feedback that the app owner accepts, can buy them in packs and spend them on extras such as "Bring to top". Invitations can earn a bonus (section 8). Credits are reserved when you request feedback and go to the tester on acceptance. If a task is not taken or expires, the reserved credits return to you.
Credits are not money, cannot be transferred and cannot be paid out. They do not expire unless the account is deleted or suspended because of a violation. Prices include VAT.
Paddle.com Market Limited sells credits as the merchant of record. Paddle's terms (Checkout Buyer Terms) also apply to the purchase. Invoice, taxes, withdrawal and refunds under those terms are handled by Paddle. If a purchase is reversed we deduct the related credits; credits already spent can only be deducted down to a balance of zero.
5. Rules for feedback
Feedback must be honest and based on your own use of the app, and screenshots must be genuine. It is prohibited to offer, buy, sell, trade or request store reviews, ratings, installs or other consideration for reviews in the App Store or on Google Play. This violates the stores' rules and endangers your app. Bots, multiple accounts, forged proof, malware, deception about an app's purpose and uploading content that infringes third-party rights are also prohibited.
6. Content and rights
You keep the rights to your content (feedback, profile, images, apps). You grant us a simple right, limited to the duration of use, to store it to run the service and show it to the authorised recipients. You allow the app owner to use your feedback to improve their app. Anonymous publication as a developer review happens only if you agree when submitting and the owner approves it. You confirm you hold the rights to uploaded images. Trademarks such as "Google Play", "Android", "App Store" and "Apple" belong to their owners; we are not affiliated with them.
7. Messages, profile and conduct
Messages are possible only between developers who share a task or test group. Be respectful. Insults, harassment, threats, spam, advertising, phishing, sharing others' contact details and pushing for reviews or payments outside the platform are prohibited. You can switch off messages, block people and report messages. Nickname and profile photo must not deceive, infringe rights or be offensive. We do not read messages routinely; moderation sees them only after a report or on concrete suspicion of a violation.
8. Invitations
You receive 1 credit for each invited person whose first feedback was accepted, for at most 5 people. Own accounts, fake accounts or arrangements to obtain the bonus are prohibited. We may reverse bonuses in case of abuse.
9. Test groups
The Google account email you give for a test group is visible only to the app owner, who may use it solely to add you to the test and must not pass it on.
10. Store data
We read the name, icon and rating of your app from the public store page and display them. They remain the property of the respective rights holders. You can upload your own icon, which we will then not overwrite.
11. Moderation, suspension and termination
You can delete your account in the app at any time. In case of violations we may remove or hide content, restrict features, pause apps and suspend accounts, for serious or repeated violations also without warning. We tell you the decision with reasons by email unless legal reasons prevent it and explain how to object. You can appeal within six months by email to info@appreviewx.com. A person reviews the appeal and tells you the result with reasons. If an account is suspended for a violation, remaining credits expire unless the law requires otherwise; credits from purchases are refunded as required by law if the suspension was unjustified.
12. Reporting illegal content
You can report illegal content on this page or directly in a message ("Report"). We review every notice promptly, confirm receipt and tell you the decision with reasons and remedies. The single point of contact under the Digital Services Act is info@appreviewx.com; we reply in German and English.
13. Liability
We are liable without limit for intent, gross negligence, injury to life, body or health, under product liability law and for guarantees we have given. For slight negligence we are liable only for breach of essential contractual obligations and limited to foreseeable damage typical for the contract. Users are responsible for their content; we are liable for it only once we have knowledge and as required by law. The service may be temporarily unavailable, for example during maintenance.
14. Changes
We may change these terms with effect for the future. We notify you of material changes by email at least four weeks in advance and ask for your consent. If you do not agree you can delete your account. Changes required by law or in favour of users apply immediately.
15. Final provisions
Spanish law applies, excluding the UN Sales Convention; mandatory consumer protection of your country of residence remains unaffected. For merchants the place of jurisdiction is the provider's seat (Barcelona). We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board. If a provision is invalid, the rest remains valid.