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Do tester reviews count toward your public rating?

Feedback from test users does not affect the public rating and testers cannot post public reviews for test versions.

In this guide

No. Google's help page on testing is clear on two points:

  • "Testers cannot leave public reviews on Google Play for test versions."
  • "Feedback from your test users won't affect your app's public rating."

Source: Play Console Help, retrieved 2026-10-17.

What that means in practice

  • A closed test will not give you stars. Your listing starts with its public rating built only from real users after release.
  • A tester's opinion is private. On open and closed tests, the same page says testers can send private feedback through Google Play. You see it in Play Console; the public doesn't.
  • Nobody should ask testers for a public review. There is no place to post one for the test version, and trying to turn a test into a rating campaign is the wrong goal.

Common mix-ups

"My 12 testers will give me a head start on ratings." They won't, for the reasons above. The test exists to find bugs and to meet Google's requirement before production access.

"I can ask testers to leave a review once the app is live." Be careful. Asking for a review in exchange for anything (money, credits, gifts) is manipulation. Paying for or rewarding reviews is not allowed; check Google's current policy on user ratings and reviews. If someone chooses on their own to rate you after release, that's their decision.

"Private feedback is a worse version of a review." It's better for you. It can be detailed, tied to a device and a situation, and it does not drag your rating down while you're still fixing things.

How to use private feedback well

  1. Tell testers where to send feedback (the feedback URL or email you set in Play Console).
  2. Ask for specifics: what they did, what they expected, what happened, which device.
  3. Answer in a friendly way. A tester who sees a fix is more likely to keep going.

See private tester feedback for a form template.

How AppReviewX handles it

AppReviewX is built around private, structured feedback. 1 feedback = 1 credit; new accounts start with 0 credits. Nothing is traded for store ratings or installs, and any store review a person writes later is voluntary and unpaid. Test groups for Google Play cover the requirement of 12 testers for 14 days in a row, for Android apps.

Start free

Related: Google Play closed testing hub, private tester feedback, what to do during the 14 days

Policies change. Check the linked page before you rely on this.