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How to write test instructions testers will follow

Short, concrete instructions that get comparable feedback: scope, steps, what to report and what to ignore.

In this guide

Vague instructions like "please test my app" get vague answers. Short, concrete instructions get feedback you can compare across testers. Aim for something a tester reads in under a minute.

The five parts

  1. What the app does in one sentence.
  2. Scope: what to test now, and what is unfinished or out of scope.
  3. Steps: two to five concrete tasks.
  4. What to report: crashes, confusing moments, anything that took longer than expected, device and Android/iOS version.
  5. What to ignore: known bugs, placeholder content, features that are not built yet.

Rules that help

  • One main task first. The thing a new user would do in the first minute.
  • Use verbs and results. "Create an entry and find it again in the list" beats "test the entry feature".
  • Keep it short. Every extra paragraph lowers the number of testers who read it.
  • Say how to report. One place, one format.
  • Provide access. If the app needs a login, include a test account.
  • Ask a few specific questions instead of "any thoughts?".

Example

Example text, adapt it to your app:

App: A habit tracker that reminds you once a day. Please test: (1) Create two habits. (2) Mark one as done and check that the streak updates. (3) Turn on a reminder and close the app. Not ready yet: the settings screen and the dark theme. Please ignore them. Please tell me: anything that crashed, anything you did not understand, and which phone and Android version you used. One thing you would change first.

Mistakes to avoid

  • A list of 30 test cases. Testers stop after a few.
  • Mixing instructions and marketing text.
  • Asking for a store rating. Store reviews are voluntary and should never be requested as part of a test.
  • Changing the instructions mid-test without telling anyone.

Where it goes

Put the text where testers see it before they start: the invitation, and the "what should testers check" field if your tool has one. For the invitation itself see tester invitation message, and test your app yourself first. Background: what testers look for.

Hub: App testing for developers.

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