In this guide
"The screen looks wrong" gives a developer nothing to work with. A UI report works when the developer can find the exact place on the exact screen and see what you see.
Say where
Name the screen first, then the spot.
- Screen: the title or the path to it. "Settings > Account", not "the settings".
- Position: top bar, bottom navigation, first list item, floating button, keyboard area.
- Element: use the label on it. "The button labelled 'Continue'", not "the green thing".
Use the right word for the problem
| You see | Say |
|---|---|
| Text is cut off | "Text is truncated" and say which text |
| Things overlap | "X overlaps Y" |
| Content hidden behind the keyboard or the notch | "X is covered by the keyboard / status bar" |
| Something does not react | "Tapping X does nothing" (and how often) |
| Wrong size or spacing | "X is much smaller than Y beside it" |
| Content jumps while loading | "The layout shifts when the image loads" |
| Colors hard to read | "Grey text on white, hard to read" |
Say what you expected
One line: "I expected the button to be fully visible." That separates a bug from a taste difference.
Give the conditions
Layout problems often depend on the situation. Note:
- device and OS version
- portrait or landscape
- large text or display zoom turned on
- dark or light mode
- steps to reach the screen
If it happens only sometimes, say so.
Add a screenshot
A screenshot shows the problem; your words say what to look at. Mark the spot. See Screenshot tips for testers.
Example
Example report:
Checkout > Address form, portrait, large text on. The 'Continue' button is covered by the keyboard and I cannot scroll to it. Expected: the button stays reachable. Device and OS: see below. Screenshot attached.
Keep it private and fair
Feedback on AppReviewX is private and structured. Describe the screen, not the developer. Your report is judged on how useful it is, and no store rating is part of it.
Back to Become an app beta tester. Related: Screenshot tips for testers, When an app crashes while you test it.